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2-1-1 Information Line





Connecticut Informational Help Center

Are you wondering....

How to find a community service when you or someone you know needs help? Or where do you turn when you want to reach out and help by volunteering or donating? There are thousands of health and human services programs to help people in Connecticut. Finding the one you need can be difficult.

The first step in finding help is knowing WHO to call... you know to dial 9-1-1 for emergencies... and 4-1-1 for directory assistance... and now, you can dial 2-1-1 for community health and human resources! Dialing 2-1-1 can help you locate a variety of services in Connecticut.

www.211infoline.org



Background on 211

2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and volunteer opportunities. The implementation of 2-1-1 is being spearheaded by United Ways and comprehensive and specialized information and referral agencies in states and local communities. United Way of America (UWA) and the Alliance for Information and Referral Systems (AIRS) strongly support federal funding so that every American has access to this essential service.

Every hour of every day, someone in the United States needs essential services - from finding an after-school program to securing adequate care for a child or an aging parent. Faced with a dramatic increase in the number of agencies and help-lines, people often don't know where to turn. In many cases, people end up going without these necessary services because they do not know where to start. 2-1-1 helps people find and give help.

While services that are offered through 2-1-1 vary from community to community, 2-1-1 provides callers with information about and referrals to human services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services:

  • Basic Human Needs Resource: food banks, clothing closets, shelters, rent assistance, utility assistance.

  • Physical and Mental Health Resources: health insurance programs, Medicaid and Medicare, maternal health, Children's Health Insurance Program, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.

  • Employment Supports: financial assistance, job training, transportation assistance, education programs.

  • Support for Older Americans and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services.

  • Support for Children, Youth and Families: childcare, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.

    • Community Info

    Police Info

    Officer Ken

    Your Questions Answered

    Conceived as an educational tool regarding traffic markings, traffic enforcement, motorist and pedestrian safety. You can email Officer Ken and he will respond in the local paper.